Taggood policies

Thoughts on Condo Association Board Ethics Training

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One way local authorities seek to improve Condo Association Board performance and reduce corruption is to implement mandatory training for new Board members on Condo Association Board ethics.  The trainings discuss fiduciary duty, conflicts of interest, and other related topics. Are the trainings useful or useless? Let’s break down some thoughts on Condo Association Board ethics trainings...

Strategies for Working with Condo Association Contractors

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Keeping your Condo Association in good repair requires you to actively engage with an entire ecosystem of Condo Association contractors.  Professionals such as engineers, roofers, plumbers and more are required to keep things going. Your building Management will likely handle many of the interactions.  Eventually, you will likely work with a project of sufficient magnitude that the Board will...

Writing an Elegant Condo Association Request Denial Letter

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Owner requests are one of the many issues that a Board needs to deal with.  These can range from simple things like parking policy exemptions to more challenging requests like substantial unit modifications.  Unfortunately, as a Board must look out for the Association’s fiduciary duty and other considerations, sometimes the answer is no.  While “no” isn’t an Owner’s ideal outcome, you can avoid...

Why are Condo Associations Difficult to Work With?

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Many Condo Owners have bad experiences with their Association.  These interactions are driven by a variety of factors.  There might be a bad Board filled with individuals who want to cause trouble.  Often, however, the issue isn’t so straightforward.  The reality is that a Condo Board’s job is complex.  Their job is not to look out for the Owner – they must look out for the Association...

Responding to Unimportant Condo Association Challenges

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In Monday’s post we covered the issue with important Condo Association challenges.  However, not every challenge you face will be important.  Many will be trivial, perhaps laughably so – that’s just part of the job.  This doesn’t mean that you won’t respond to such issues; in some ways, responses to these issues are harder as you must maintain professionalism as you do so.  Equally...

Responding to Important Condo Association Challenges

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Being involved in a Condo Association is a constant stream of work.  It is a marathon, not a sprint, and if you are constantly running at high speed, you’ll burn out.  One of the keys to success is learning how to manage your workload and the pace of Condo life.  There is a fine line between managing pace and slacking.  Ultimately what drives your pace of response is the importance and urgency of...

Three Tips to Have Happy Condo Association Owners

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Every Association wants happy Condo Association Owners.  Happy people smile and say nice things and generally don’t complain too much.  Unhappy people, on the other hand, complain about small things and may even try to shoot you.  An Association has a great deal of power over its Owners’ and renters’ quality of life.  Here are three ways to ensure you have happy Condo Association Owners...

Tips for Managing Condo Association Employee Annual Reviews

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The end of the year often brings one of many challenges for Condo Association Boards, which is Condo Association employee annual reviews.  Your involvement in this process will depend on your community.  Some Condo Associations can have half a dozen employees or more.  Beyond your property manager, you might have assistant managers, concierges, office staff, chief engineers, and maintenance staff...

Establishing Effective Condo Association Parking Policies

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Parking is one of the hottest and most contentious topics in a Condo Association.  Issues like more cars than parking spaces, improperly recorded deeds, and handicap parking can make for a complicated situation for Boards and Management.  In today’s post, Better Condo Life is teaming up with Kevin Hirzel of Cummings, McClorey, Davis and Acho, PLC to help you tackle the complicated issues related...

Condo Association Employee Performance Management

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Performance management is a leadership job for all organizations, and Condo Associations are no different.  Your Condo Association might just have one property manager.  Or you might have a dozen when you count maintenance staff and front desk staff.  The key to effective Condo Association employee performance management is to ensure that you build an effective management framework up front...

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