Tagcommunications

Communicating Condo Association Bad News

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Shockingly, it isn’t always rainbows, puppy dogs and chocolate in a Condo Association.  Sometimes there are things that go wrong.  It might be your air conditioner dying during the hottest week of the year, a crime incident where an Owner was involved, or maybe even worse.  In these situations, there is always a human desire to hide the news or hope it doesn’t get out.  This is the wrong attitude...

Tips for Communicating Condo Association Budgets

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It is Condo Association budget season!  That wonderful time of year where Condo Associations need to figure out what expenses can be cut and if reserves are sufficient while looking at special projects to enhance amenities.  All of this is good stuff, but it is meaningless if your informed Owners don’t know what you are doing.  Most Condo Associations will spam out a complicated spreadsheet and...

Tips for Starting a Condo Association Newsletter

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Communication is one of the most important aspects of a good community.  Figuring out how you can effectively communicate, on the other hand, is a challenge.  Starting a Condo Association newsletter is a great way for your community to convey information to your Owners.  The challenge, as with any product, is ensuring you have good, consistent content.   Pick the Right Frequency of Updates...

Choosing Condo Association Social Media Platforms

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Social Media can play a powerful role in expanding your communications strategy for your Condo Association.  While there are certain well known sites, like Facebook and Twitter, there are also many others which could add value.  However, your time is precious, and every site takes up either staff or volunteer time.  You need to make sure you choose your Condo Association social media presence...

Condo Association Social Media Tips

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In a digital age, a Condo Association cannot rely on the “old way” of doing business.  Paper mailers – an email – while necessary, are not sufficient.  If you want to have an effective and connected Association, you need a wide range of digital outreach techniques.  Social media plays an important role in the combination of outreach tools.  Like many digital engagement methods, there...

Three Condo Association Communications Committee Project Ideas

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Condo Association Committees are an excellent way for a Community Association to increase engagement and offer more value for Owners.  Different Committees have different roles.  Typically a Communications Committee will be responsible for increasing outreach and engagement within a community.  They function best in larger communities where the Association has a bigger budget and there’s more...

Tips for Entering Owners’ Units in Condo Associations

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Living in a Condo Association means that you are subject to a wide variety of Bylaws, rules, and other conditions.  One of the interesting – and often frustrating – issues results from entering Owners’ units in Condo Associations.  This can be necessitated by a variety of factors.  The most common occurs when there is work that affects common elements, or shared space, that must be...

Tips to Create an Internal Condo Association Website for Owners

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Communication is a key part of any Condo Association community.  Whether it’s for social purposes, governance, or maintenance, you need to be able to communicate with your Owners.  Once you’ve tackled an external website, you need to start thinking about what your internal website should look like.  An internal website for your Owners serves as a focal point for your Association’s activities.  It...

Tips to Create an External Condo Association Website

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Communication is one of the key elements of a Condo Association.  In today’s day and age, an online presence is becoming mandatory for most entities, and Condo Associations are no exception.  Web expertise is highly commoditized, and you can easily hire someone or find a volunteer from within your Association to help you carry out the actual act of building the website.  The part that a Board and...

Five Common Emails from Condo Owners

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A big part of leading a Condo Association is communicating with Owners.  Unfortunately, as many veterans know, most interactions are not Owners telling you how awesome you are and what a great job you’re doing.  Typically their engagement with the Board will be based around two things – Owners wanting something, or Owners providing feedback on current policies.  Here are some typical types...

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