CategoryTips for Management

Handling Election Events in a Condo Association


As many of you may have noticed, it is election season, and a big one at that.  Because Condo Associations are in the thick of Owner life, that means that you’re going to be in the thick of elections whether you like it or not.  Today we’ll cover how to handle political events in a Condo Association. Many communities have private preservable areas – maybe a clubhouse, rec room, party...

Condo Association Per-Use Fees


If there’s one thing that drives people crazy, it’s the feeling of being nickel and dimed.  And of course, if you want to get people upset, hit them with a fee in a Condo Association.  On the flip side, however, you run into the interesting question about the majority subsidizing the behavior of the minority within an Association – my “Shared Cost Delusion” phenomenon.  Condo Association...

Managing a Major Project in a Condo Association: Hiring Technical Representation


Managing a major project in a Condo Association is one of the more grueling parts of Condo life – whether you’re an Owner, Board Member or Management.  The costs, disruption, and constant oversight will impact you no matter who you are.  If you haven’t already checked out the overview, learn about the full life cycle here. The first part of nearly any project is to ensure you have proper...

Creating Effective Condo Association Policies


The job of a Condo Association is to govern, a key part of which involves creating effective Condo Association policies.  Policies run the gamut – everything from how the Association deals with pets, the behavior of Owners, and even employee management.  While not the sexy stuff that gets people excited (then again, what is sexy in an Association?), creating consistent and effective...

New Guide: The Condo Association Special Assessment Process


According to one study, approximately 70% of all Associations are underfunded.  This means that odds are you live in an Association where there is at least the threat of a Condo Association Special Assessment.  If that’s the case, hopefully your Association is taking proactive steps to get control of your financial situation to stave off a Special Assessment.  The reality is that sometimes you’ve...

Fighting Apathy #3: Managing Respect in a Condo Association


I’ve said it before, and I’ll say it again – community association managers – your Association’s Management – are the glue that hold an Association together.  Management is in the thick of every issue and challenge an Association has, working to resolve issues so that everyone has a happy and safe community.  This means they have the challenge of dealing with Owners, who...

Condo Association Security Plans


Condo Association security is a tough topic – as I’ve covered here and here.  Although my Association is in a nice neighborhood, we’ve had our share of incidents, and each time it’s a bit jarring.  Today I’ll be covering the fundamentals of how to build a Condo Association security plan.   I will preface this by saying you should always work with a qualified security consultant who can...

New Guide: Managing a Major Project in a Condo Association


It is inevitable that there will be a major project in your Condo Association.  All major systems will degrade over time and eventually will need to be repaired or replaced.  Examples include roofs, garages, facades, elevators, HVAC systems, fire alarms, etc.  For our purposes, a “major” project will be defined as one that is paid for out of reserves and is around 10% or more of the Association’s...

Condo Association Safety and Security 201


In the 101 edition of Condo Association Safety and Security, we covered the basics of how to ensure your Association is safe and secure.  Today we’ll follow up on more advanced topics to help you have a secure and safe Condo Association.   The AED Issue Automatic External Defibrillators (AED) are one of the greatest inventions with regards to saving lives in the past few decades.  Combined...

Condo Association Safety and Security 101


Condo Association safety and security is one of the big three.  As a Board, your job is to facilitate a safe and secure environment.  The nuances of this are highly variable – your Condo’s location, local ordinances and laws, your Owners’ desires, and your budget will have a large impact on how you address this issue in your Association.  This article will serve as an introduction to the...

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