CategoryTips for Board Members

Responding to Unimportant Condo Association Challenges

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In Monday’s post we covered the issue with important Condo Association challenges.  However, not every challenge you face will be important.  Many will be trivial, perhaps laughably so – that’s just part of the job.  This doesn’t mean that you won’t respond to such issues; in some ways, responses to these issues are harder as you must maintain professionalism as you do so.  Equally...

Responding to Important Condo Association Challenges

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Being involved in a Condo Association is a constant stream of work.  It is a marathon, not a sprint, and if you are constantly running at high speed, you’ll burn out.  One of the keys to success is learning how to manage your workload and the pace of Condo life.  There is a fine line between managing pace and slacking.  Ultimately what drives your pace of response is the importance and urgency of...

Three Tips to Have Happy Condo Association Owners

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Every Association wants happy Condo Association Owners.  Happy people smile and say nice things and generally don’t complain too much.  Unhappy people, on the other hand, complain about small things and may even try to shoot you.  An Association has a great deal of power over its Owners’ and renters’ quality of life.  Here are three ways to ensure you have happy Condo Association Owners...

Tips for a Great Condo Association Newsletter

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Having good communications is one of the keys to a successful community Association.  There are a variety of ways you can engage with your Owners – whether it is short-form social media or longer-form newsletter.  Here are some tips for a great Condo Association newsletter. Get Your Newsletter Professionally Designed Visual appeal can be the difference between an Owner picking up your...

Tips for Dealing With Condo Association Enemies

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Making enemies in a Condo Association is inevitable.  Unfortunately, while they might be your enemy, they’re also your neighbor.  Though you might be tempted to escalate the hostile activities, as a Condo Association Board member, that’s not really a great idea.  The key to dealing with Condo Association enemies is to ensure that you are taking the high road and de-escalating the situation. Never...

Tips for Managing Condo Association Employee Annual Reviews

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The end of the year often brings one of many challenges for Condo Association Boards, which is Condo Association employee annual reviews.  Your involvement in this process will depend on your community.  Some Condo Associations can have half a dozen employees or more.  Beyond your property manager, you might have assistant managers, concierges, office staff, chief engineers, and maintenance staff...

Types of Enemies in a Condo Association

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One of the challenges of being on a Condo Association is that you’re forced to make hard decisions.  With fiduciary duty as your guide, it is inevitable that you will be forced to choose the Association over an Owner.  Further, during rules enforcement, you’ll often have to play the role of judge, jury, and executioner.  This will result in making enemies in a Condo Association.   Those Who...

Establishing Effective Condo Association Parking Policies

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Parking is one of the hottest and most contentious topics in a Condo Association.  Issues like more cars than parking spaces, improperly recorded deeds, and handicap parking can make for a complicated situation for Boards and Management.  In today’s post, Better Condo Life is teaming up with Kevin Hirzel of Cummings, McClorey, Davis and Acho, PLC to help you tackle the complicated issues related...

Condo Association Employee Performance Management

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Performance management is a leadership job for all organizations, and Condo Associations are no different.  Your Condo Association might just have one property manager.  Or you might have a dozen when you count maintenance staff and front desk staff.  The key to effective Condo Association employee performance management is to ensure that you build an effective management framework up front...

Condo Association Board Scenarios New Members Encounter

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There are many good reasons for you to join your Association’s Condo Board.  Some are purely selfish, others are for your community.  One of the greatest challenges when you join a Condo Board is learning how to be an effective Board member.  While there are certain steps you want to take no matter what, another important issue for you to consider is the situation you are diving into.  Here are...

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