CategoryTips for Board Members

Three Tips to Have Happy Condo Association Owners

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Every Association wants happy Condo Association Owners.  Happy people smile and say nice things and generally don’t complain too much.  Unhappy people, on the other hand, complain about small things and may even try to shoot you.  An Association has a great deal of power over its Owners’ and renters’ quality of life.  Here are three ways to ensure you have happy Condo Association Owners...

Tips for a Great Condo Association Newsletter

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Having good communications is one of the keys to a successful community Association.  There are a variety of ways you can engage with your Owners – whether it is short-form social media or longer-form newsletter.  Here are some tips for a great Condo Association newsletter. Get Your Newsletter Professionally Designed Visual appeal can be the difference between an Owner picking up your...

Tips for Dealing With Condo Association Enemies

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Making enemies in a Condo Association is inevitable.  Unfortunately, while they might be your enemy, they’re also your neighbor.  Though you might be tempted to escalate the hostile activities, as a Condo Association Board member, that’s not really a great idea.  The key to dealing with Condo Association enemies is to ensure that you are taking the high road and de-escalating the situation. Never...

Tips for Managing Condo Association Employee Annual Reviews

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The end of the year often brings one of many challenges for Condo Association Boards, which is Condo Association employee annual reviews.  Your involvement in this process will depend on your community.  Some Condo Associations can have half a dozen employees or more.  Beyond your property manager, you might have assistant managers, concierges, office staff, chief engineers, and maintenance staff...

Types of Enemies in a Condo Association

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One of the challenges of being on a Condo Association is that you’re forced to make hard decisions.  With fiduciary duty as your guide, it is inevitable that you will be forced to choose the Association over an Owner.  Further, during rules enforcement, you’ll often have to play the role of judge, jury, and executioner.  This will result in making enemies in a Condo Association.   Those Who...

Establishing Effective Condo Association Parking Policies

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Parking is one of the hottest and most contentious topics in a Condo Association.  Issues like more cars than parking spaces, improperly recorded deeds, and handicap parking can make for a complicated situation for Boards and Management.  In today’s post, Better Condo Life is teaming up with Kevin Hirzel of Cummings, McClorey, Davis and Acho, PLC to help you tackle the complicated issues related...

Condo Association Employee Performance Management

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Performance management is a leadership job for all organizations, and Condo Associations are no different.  Your Condo Association might just have one property manager.  Or you might have a dozen when you count maintenance staff and front desk staff.  The key to effective Condo Association employee performance management is to ensure that you build an effective management framework up front...

Condo Association Board Scenarios New Members Encounter

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There are many good reasons for you to join your Association’s Condo Board.  Some are purely selfish, others are for your community.  One of the greatest challenges when you join a Condo Board is learning how to be an effective Board member.  While there are certain steps you want to take no matter what, another important issue for you to consider is the situation you are diving into.  Here are...

Communicating Condo Association Bad News

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Shockingly, it isn’t always rainbows, puppy dogs and chocolate in a Condo Association.  Sometimes there are things that go wrong.  It might be your air conditioner dying during the hottest week of the year, a crime incident where an Owner was involved, or maybe even worse.  In these situations, there is always a human desire to hide the news or hope it doesn’t get out.  This is the wrong attitude...

Tips for Sharing Condo Association Amenities

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Amenities are a significant benefit of Condo life.  Owners love a well-equipped weight room, a scenic pool, or a great sports court.  Not every property has access to every amenity, and installation may be cost-prohibitive or impossible due to a lack of space.  In areas with neighboring Condo Associations, you might consider Sharing Condo Association amenities.  Your neighbor gets access to your...

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